User Agreement — Gem Merge Fortune

Gem Merge Fortune

User Agreement · Effective October 27th, 2026

Please read this User Agreement before using Gem Merge Fortune. By accessing or using the app, you agree to these terms.

Agreement to Terms

This Agreement is between you and the operator of Gem Merge Fortune ("we", "us", "our"). The "Service" includes the Application, online features, and APIs at https://qtuc.gemefortune.com.

If you do not agree, do not use the Service.

The Service

Gem Merge Fortune is a casual mobile merge game featuring gem-themed progression, advertisements, optional reward or payout programs, and online functionality requiring internet access.

The Service is provided for entertainment. Unless expressly stated in-app, it is not gambling, betting, or an investment product.

We may modify, suspend, or discontinue any part of the Service at any time.

Accounts & Eligibility

You must be at least 13 years old (or the minimum age in your jurisdiction). You are responsible for your Account credentials and activity. We may suspend or terminate Accounts that violate this Agreement or applicable law.

Acceptable Use

  1. No cheats, bots, exploits, or unauthorized third-party tools
  2. No interference with servers, APIs, or other users
  3. No reverse engineering except as permitted by law
  4. No unlawful, harassing, or infringing conduct
  5. No circumvention of fraud, payout, or regional restrictions

Virtual Items & Payouts

Virtual Items

  • Licensed for personal entertainment, not sold
  • Non-transferable unless we allow
  • Subject to balance adjustments

PayPal withdrawals

  • Subject to verification and fraud review
  • Require valid PayPal details you provide
  • May include thresholds, limits, and taxes

We may withhold or reverse rewards obtained through fraud, error, or breach of this Agreement.

Third-Party Services

The Service may include third-party advertising and integrations. Those providers operate under their own terms. We are not liable for third-party products, services, or websites.

Intellectual Property

Gem Merge Fortune and all related content are owned by us or licensors. We grant you a limited, revocable, non-exclusive, non-transferable license for personal, non-commercial use under this Agreement.

Privacy

Our Privacy Policy describes how we collect and use personal information. It is incorporated into this Agreement by reference. By using the Service, you acknowledge the Privacy Policy provided in the app or on the app store listing.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF VIRTUAL ITEMS OR DATA.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) USD $50, EXCEPT WHERE LAW PROHIBITS SUCH LIMITS.

Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your breach of this Agreement, or violation of third-party rights or law.

Termination

You may stop using the Service by uninstalling the Application. We may suspend or terminate access for breach, legal requirement, or discontinuation. Surviving provisions include intellectual property, disclaimers, liability limits, indemnity, and governing law.

Governing Law & Disputes

This Agreement is governed by the laws of the jurisdiction where the operator is established, except where mandatory consumer protection laws in your country require otherwise.

Before formal proceedings, contact hesapplication@gmail.com to attempt informal resolution within thirty (30) days where permitted.

Changes to Terms

We may update this Agreement with a new effective date. Material changes may be notified in-app. Continued use after the effective date constitutes acceptance.

Contact

Email: hesapplication@gmail.com

In-app: Settings → Help & Support

We typically respond within 48 hours.